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  • I have never had this kind of service. Honestly. I went inside to get a coffee and a muffin. I stood for a few minutes reading the menu. Not one employee acknowledged my presence. The cinnamon rolls smelled amazing, so I looked around for where to order. I found a little kiosk where an employee might take my order, but it appeared to be blocked off with a bread slicer that needed cleaned up. I moved around a couple of times, tried to catch someone's eye, made eye contact with an employee who smiled and went back to what he was doing. By this time, I'm pretty sure I've been standing here for 5 minutes. Really. so I left. I get in my car and think about how amazing that freaking cinnamon smell was. I decide to try the drive thru. I was able to order quickly. I thought maybe this was the stores forte. Nope, wrong again. Sat in the drive thru for another 5 minutes, and now I'm stuck. There's someone behind me. I sat still so long I shut my car off. I finally get my stuff. Good cinnamon bun, good coffee, but I won't be back to this location. Lots of staff, place looks nice, but they don't care about service.
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