I can only give 1 star when they get your reservation wrong and when they can't figure a way to work it out, they don't at least offer a discount to keep you there. It was 1:45am. We were exhausted. They messed up. We went down the street to the Marriott Courtyard. Marriott didn't have hat we wanted but gave us a great rate to try to make our weekend better anyway. Thanks Marriott! You are always great to us. NO THANKS Comfort Suites! That was your first and last chance to win us as customers!