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  • Abysmal service. A couple weeks, my husband went through the drive thru and got two meals. He mentioned that the wait was at least 10 minutes. When he got home we realized they only gave us one thing of fries when he paid for two. I called the store and their solution was for us to drive back and they would give us a free turnover. I told him this would not work for us as my baby was asleep. I asked for coupons instead. He took down my information. No coupons were sent. No one from corporate nor a manager contacted me. I even did the phone survey and asked to be contacted and didnt receive a call back. We definitely not be back to this location (chronically understaffed with long wait times) and probably will find alternatives to Arbys in the future due to the lack of response from corporate.
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