My wife and I had a one night stop in Toronto. We decided to either stay at the airport (easy, relaxed) or go in to the city and check out the sights. When we saw the pool floor and bar at Thompson, we were totally sold and paid a bit more to stay there.
Hahahaha joke's on us. We got there and the seven or eight sunbeds were taken which is understandable I suppose but ALL of the lounge seating next to the pool was "reserved". So basically the area was unusable. We were given no notice of this.
My advice (hindsight) would be to call and check if the area is available. We didn't and wasted our money.
For sure, I absolutely would not stay here again.