my order was placed at 7:17 per your e-mail confirmation. It said my pizza would be delivered by 8:10. It was 8:30 & still no pizza, so i called the store, no one answers, it goes straight to an automated system w/music. Does not allow to choose any numbers or options, i was on hold for 5 mins w/out anyone even answering the line. I hung up & called back to be on hold for another 5 minutes. Shannon answered to tell me oh it's with the driver, didn't even apologize that it had been over an hr & 20 mins. Pizza got here at 8:36 & cold! The driver says call store to complain & they will send another one. i said what for i just called & she didn't care! This is the worst service i have ever had! The womans name is SHANNON & the store manager is MARTIN! By the way, i still tipped the poor driver!