Terrible.... arrived at 1:50PM for 2PM initial screening appointment. Waited until 3PM and I asked when was I going to get called in. So at 3:20, finally called me in. During a short interview, told them I had a heart attack three months ago. Interviewer then sent in a supervising dentist, who informed me that they won't do anything until 6 months after an attack. So basically sat there two hours and got nothing done! Have a doubtful appointment in September. Would have been nice for some info on web site as to NOT scheduling an appointment. Also waiting problem evidentually was "miscommunication". There is no verification that the back office ever gets the notice from the front office that you are in the waiting room. Overall "height of incompetence"!