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| - I've never been to the store, I always order delivery. Delivery ALWAYS takes at least an hour (they do tell you this, but it can still be frustrating). A few times, it's been an hour and a half. The food is pretty tasty. They use a lot of the right ingredients. Some things that I dislike about their food:
It's always lukewarm.
The cheese is never really melted. I'm talking about on the enchiladas, here. Even on the refried beans, it's usually mostly melted but not completely so.
The enchilada sauce is very obviously canned and they do not cook it. If you've ever tasted the same canned enchilada sauce before it's been cooked and then after it's been cooked, you know what I mean. I suspect that they make the enchiladas and, while the enchiladas are still "hot", they pour refrigerated/freshly opened enchilada sauce over the meal and expect it to cook.
I still order from them every so often, because there aren't any other Mexican food delivery places, but it's not great food. I've had much better food elsewhere but, hey, delivery.
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