I actually had a very good experience here three or four years ago when I had back pain beyond belief. I keep my expectations fairly low for emergency room and urgent care visits. I came here late on a weekend night after spending the previous night on my floor, and surprisingly I didn't have to wait incredibly long to see someone (maybe an hour). All I really wanted was some solace from the pain until I could see my doctor the next week- and that's exactly what I got. I got an X-ray of my back, and once they ruled out a serious issue they sent me out the door with some pain pills to hold me over. Unfortunately, I couldn't expect much more than that (and other people shouldn't either).