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| - Beginning to end fantastic experience. Amber Mills!!!!
One of my colleagues purchased two vehicles from Audi Las Vegas on Monday. He was enthused about the vehicle and relieved by the pleasant experience he had with an Audi Las Vegas Salesperson, Amber Mills.
He shared her contact information with me. We connected and I informed her of my time constraints if purchasing a vehicle. In a sense she channeled her inner "Personal Concierge" and made the transaction swift and seamless. Not only did Amber collect all of the information prior to arrival to cut time, she provided invaluable details about the vehicle and comparative products.
These elements were quite desirable and essential to completing the transaction in a timely fashion. Upon my arrival at 1:15 pm she provided additional information and status. After a decision was made we were signing documents by 2:15 pm. This was exceptional and exceeded any expectations.
The day after the purchase, I put on one of my favorite suits and walked out of the front door. I felt lovely and sassy. The beautiful 2015 A3 was sitting there reminded me of the phrase, "Clothes make the man". I would argue today, that a woman in a nice suit driving an Audi is even more profound. I love this car and myself in it.
Not sure I would have thought this vehicle was for me a week ago, but today, I own it. Amber, please let me extend an impassioned Thank You! Your professionalism, enthusiasm, knowledge and sincerity permeated every moment of the transaction. Please know I am sincerely and unequivocally grateful for your efforts.
By the way, Richard Duclos was professional, straight forward and responsive. I like that!
I have to give an honorable mention for cleanliness.....the bathrooms are immaculate.
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