I love Dolly's work. I think that she is amazing at what she does, however, this review is dragged down by the fact that an incredibly rude male staff (I am not sure whether he is the manager/owner because he has only recently started).
I've been there twice where the first time, I was told it was my turn to undergo threading via a glare and an "Hello?! It's YOUR turn!", as if somehow by relaxing via a bit of magazine reading, I had somehow become an animal not worthy of basic curtesy.
Second time I encountered this man, I walk in literally right behind another couple at 5:48pm (I had thought they closed at 7pm every day) when he basically told me to leave the salon as they already had enough quota to carry them until 6pm. "Uh, you might wanna-- *hands pointedly sweeping out the door + head and eyes jerking in direction of door*" It was done in a very unprofessional and insulting manner and the other clients were staring also.. It left a bad taste in my mouth and I have never felt more insulted in my life before for making a trek across town for an eyebrow treatment.
Because of these incidences and this incredibly rude man, I have stopped supporting this salon and will be going to other competitors nearby who charge more but give much better customer service.