This is based off of my experience with their technician, Dave, replacing my garbage disposal. I contacted my home warranty company as my garbage disposal had a leak. Dave arrived the next business day on time and took a quick look at my garbage disposal which he said had to be replaced. He brought in a new disposal from his truck which was still in a box, which he swapped out and tested without wasting any time. The cost for the part and labor was included in my service call with my home warranty company + tipped him for his quick and efficient work. The make and model of my new garbage disposal is sold at Home Depot with good reviews and is sold for more than the cost of my home warranty service call.