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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Was in from out of town and had a check engine light on my 2014 SRX. Set up a service visit on the web site and received a call confirming a slightly different but acceptable service time. Good communications from Jessica Hartman, she was responsive and professional. Showed up at the dealer, was greeted promptly and courteously by Roy who listened to my description of the issues then got the vehicle in right away. I stayed in the comfortable customer waiting area for about 2 hours while the techs performed scheduled routine maintenance on the car and replaced a part in the intake of the engine that showed faulty on the diagnostics. The car was cleaned inside and out which was really nice given the long trip it had just been subjected to. I don't get to praise car dealers very often however the folks at Earnhardt earned it with me. I have no experience with their sales department but can certainly say the service department is top notch.
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