This place is honestly nothing without Kasey. She was my specialist for about a year and an absolute joy to be around. Times have now changed... I've tried two different "specialists" since my favorite has been gone and both times have been dissatisfied. Had tried to call to discuss my package since the only real reason I bought another one was for kasey and the receptionist who I believes name is Lilly or something along those lines just made the entire establishment look like morons. Upon asking to speak to a manager, she responds that there was none. Ummm what?? So if something goes wrong who takes care of it? That's fine.. I asked for corporates number. She tells me she doesn't have it and that she is the ONLY one there so I can't contact them.. Again, what?? You work for a company and don't have corporates number or can't take the time to ask someone who might know more than you for it since I'm CLEARLY upset. Don't waste your time here. Especially for the prices you pay and the staff who has a lower IQ than my 2 year old.