Below average experience. First, the physical layout of the store is not suited for convenient in and out, unless there are very few patrons. There is only one door and you have to wade across the interior tables and coffee bar to get to the ordering line. On a crowded morning it is a mess. I ordered the Nova Lox Bagel and was very disappointed. Very little salmon and green tomatoes. About $3 worth of sandwich for almost $7, not a good value. I like the basic texture and taste of the bagels, hence two stars. This location suffers the affliction of most chains, it lacks quality control, on site adult supervision and value. Having said that, the place was crowded with people, so I guess there are no reasonable alternatives close by.