I've been reading some kinda negative reviews on here re:Phx Skin. The thing I would like to say is, I've gone to both locations and their Scottsdale location is TOPS! Years ago I had to wait on a couple of occasions, at the Phx location. NEVER at Scottsdale! Michael and Kim are still the very best - in my opinion. They go above and beyond for me, any time I need it. I haven't been to Phx in quite a few years, but I also don't get Botox, lifts, or eye surgery! Did I mention that I'll be 74 this month? And no, I don't have beautiful skin! The sun has taken a big ole toll on my skin/my fault. Hence the need for beautiful helpers such as Mike and Kim.