Dr. Heiland is very, very knowledgeable and direct and he offers practical solutions to resolve chronic issues. One of the best decisions I've made for my health was to visit Dr. Heiland. Comment about bedside manner: I would have had no complaints after my visit but I had an emergency phone conversation and he was more than impatient which was disappointing. I still highly recommend him but just know that he can be gruff at times which is not the easiest to digest when one is sick.