Although I moved on 12/20/13, they didn't charge my credit card until 01/04/14, even though I had called them on 12/30/13 and was told that it would be processed that day!!!! As a result, I can't claim the charge on my 2013 taxes. I won't be able to charge the moving expense on my 2014 taxes either since the single charge is not enough to exceed 2% of my AGI. The move itself was fine, just the billing sucks!