Went there on Saturday October 25 to buy some loose tea for home. The staff are very nice and friendly. When we arrived home to make tea, we realized that the tea is very dry and brittle almost like dust. The tea tastes nice however not as fresh as it could be. It was expensive and we feel we didn't get our money's worth. It was our first time shopping at this place and it will be our last. We'll stick to the tea chains that have a faster turn over on their teas to ensure we're getting fresh content.