I purchased the groupon, and had no problem setting up appointments. I am having my stomach area done. After 3 treatments I purchased another 12 session for my legs. I am very happy with the service and results. I have found Kim to be very accommodating to my requests. They have 2 offices in the same building. This is not a magical process that makes you drop 10 pounds after every visits. I have noticed reduced inches, fading of stretchmarks and cellulite smoothing, It's definitely worth it!