Food is so so, slightly expensive but not too bad beyond that....and if you buy something you can use their internet, and is certainly a great place to hang out and lounge around for 30 minutes or so. so on this aspect i'd give layers a 4.5 stars.
What what really brings the rating down on this store is this really nasty employee named Beth. in a 2 month period saw her 2 times. She was nasty cold, and lectured me on their store policies (because one time i didnt know you had to buy something to use the internet and not to bring in my subway in the same structure). I honestly felt so unwelcome as if i didnt even belong being there regardless of using the internet or bringing in my subway sandwich. If you can get away with not being there while she's on duty at work...that does make a 1-2 star store into a 4-5 star cafe. Because she currently (of all things) is holding back the store.
And my reply to Greg's concern. After i was told to buy something to use the internet i have done so and that was the second time i've been to layers. and after i was told not to bring my sandwich into the cafe, i have done so and that was after 2 months at this point with the sandwich. I have completely complied with their requests. Nothing ignored.
Yet again, this wouldnt be the first time that the owner completely missed the point of my concern, a bad employee who has no customer service skills.