If there was a way to rate less than a 1 star I would. We tried to Place a delivery order today. I don't know if I should be mad or sad for the guy answering the phone. A relative of mine (very high functioning special needs) placed the order with me assisting right near. The order was placed perfectly, clearly, no way anything could be misconstrued. We were quoted a price of almost $120. We expected a good $70-$75 for 2 pizzas and 2 salads, but $120? Wow. That's just the beginning. We called back to verify the order they had & price, the guy- again not sure if should be mad or feel bad- was SO incredibly flustered - he couldn't handle it. What so ever- at all. He ended up hanging up on me repeating "my boss is telling me to get off the phone, I have to go, I gotta go my boss is yelling" and ending the call.
The lack of professionalism, customer service etc. just beyond wow. Really. We were more than willing to spend the money, even if it was $120 but to not have the patience to handle ANY customer that calls (doesn't matter that the caller has a minor disability, patience for customers-people- is key in life) Im so very disappointed in this circus of an experience. I'm just not sire exactly what to even say. Patience goes a long way. And some understanding and a couple extra moments out of your day to make someone else's day good is worth it. I'm not sure who the manager is, but I know I would be ashamed if I or my employees ever treated customers as we were treated today. Especially for over $100 order. There was a good possibility of becoming regular customers if the service & food was good. Now we will never be able To even know because we were hung up on & left a group of 12 people hungry expecting an order to arrive.