I used this jeweler to resize and appraise my grandmothers ring. My family has been using them forever and this was originally where my grandparents got the ring from.
First I was quoted one price and told it would be a week. They called to let me know the price of platinum is expensive and doubled my quote. When the week was up and no one called I called them to check up and was told they were out of platinum and just got in the order so they would START It now but the lady who resizes it going to on vacation soon so I would have to wait another week.
1 day shy of my final week I called and was told that the ring was done but we were waiting on Joe to do my appraisal on it, the woman on the phone didn't know when it would be done and that they are busy and she said maybe in a couple days. I get that places are busy but I don't want to be given incorrect quotes of time and money. I'm annoyed big time!