Dr Avila is great yet has a HORRIFIC STAFF. Everytime I call it get nothing but rude teeny boppers with attitude. The 2 appointments we've had at the office we've say in the waiting area over an hour each time and then AT LEAST another 20 -30 minutes before the Dr. even comes in.
I've been following up with them for test results for over a month now that they STILL DON'T HAVE. I've left now 4 different messages for Dr.Avila to call me so I can tell him how unprofessional his staff is. Everytime I ask to speak to an office manager she is UNAVAILABLE? So sad to have such a quality provider with a crappy staff. Will be leaving this office as soon as my husbands test results come back in.
Wouldn't waste your time or money it's clear no one in the office has any training on patient interaction or how to just have common courtesy.