I am from Wisconsin and needed to register my vehicle here in Arizona. I stopped in around 7 pm on a Friday evening. The place was empty and my number was called just as I was about to sit down. Rosa was so friendly and helpful - the service exceeded my expectations. All said in done I was there for maybe 15 minutes. I would highly recommend this place. I.e. I saw a sign that said they don't do license renewals after 6pm - so keep that in mind when you're stopping in.