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  • I have mixed feelings about Gen. On one hand, the food was delicious and the menu was pretty big, and the aesthetic of the place was trendy and fun. On the other, the service was quite rude, and I still don't understand why. My friend and I were dressed appropriately, and we were super nice to everyone who was serving the table. The servers pretty much ignored us, though, and when our waiter deigned to make eye contact with us on his way around the restaurant, he always seemed to be annoyed that we were bothering him asking for a refill and was bristling with impatience when we asked for more meat. He was overly polite to the couple next to us, though, even though they were quite demanding; maybe it was because we were an ethnic minority that night? Food and drinks took forever to get to us, and the portion sizes weren't consistent. We got a tiny little portion of beef bulgogi, so we asked for more, and the next time the portion was 3 times the size. It made it hard for us to judge how much to order, especially when you're charged extra for leftovers. The food tasted good, but I don't know if it's worth it when there are other Korean BBQ restaurants in the city with staff that don't make you feel like a leper.
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