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| - I didn't have a great experience here. I fostered some kittens for the humane society. Someone at the THS made a mistake and gave me the name of this clinic as one of the vets where you can take foster animals in an emergency and the bill is sent to the society. So when two kittens got very sick, I made an appointment at the Downtown Animal Hospital, being sure to tell them these were THS animals when I made the appointment, when I arrived, and in block letters at the top of the intake form. I waited 45 minutes past my scheduled appointment time before the vet told me he wouldn't see the kittens unless I paid upfront because they had too many problems with the THS and had to cancel the account. He also tried to tell me I hadn't let them know they were THS animals. After I called the THS on my cell from the office, he agreed to take their temperature, and since they were very sick they ended up having to be brought in to the THS.
I know it isn't the vet's fault that the THS person made a mistake. I wish they had told me upfront that they didn't have a THS account anymore, that they hadn't kept me waiting so long when I had an appointment, and that the vet hadn't tried to make the situation my fault. To his credit, he did agree to take a look at them when I pointed out that I'd been waiting a long time, it was too late to make it to another vet before closing time, and they were really sick. Still, I've chosen to take my own cats elsewhere.
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