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| - Now this review is based on benchmarking Talking Stick against other casinos taking into account this isn't Vegas
First Talking Stick people, if your going to say your a destination place, and offer live music, how about having more than 30 sole seats and about only 10 tables. So no where to sit remotely close, no problem I'll just find another lounge.
Wait a minute, there seems to be a shortage of lounges or any other type of live music. How about just another place to sit and chill? Walked around and only seen a short row of booths with small tables across from Ocean Trail.
Ocean Trail did you say? Yes stood in line for 25 minutes with no acknowledgement from any staff. Finally asked for $18.75 for gumbo, which I can't ever seem to recall anyone anywhere charging that much, I asked if all the gumbo and étouffée was made today. Staff member wasn't sure. So congrats but I won't stand in line for 25 minutes, pay $18.00 for gumbo that might not have fresh seafood that day. Just had a cocktail and moved on.
So heard there was a night club on the 15th floor with live music. Off again and find the elevators. Two door guys and a security guard maybe didn't understand that being my first time here, I asked for the lounge that had music. Three questions later, are you eating? No drinking! Where did you want to go? Beats the hell out of me, refer to first answer. Here for Sky something or Orange Crush? Hmmm, again great question if I knew what either place was. So they said go up to the 15th floor. Basically wound up on the 14th floor, security person asks for my bracelet? (Seriously?). Bracelet for liquor laws- sure here is my ID. Trust me I look 21 years over 21. Nope having an ID wasn't good enough I guess. Another example of making your policies more important than a guest trying to just have a drink at your bar. I'll go back down guys And I'll go down to the parking garage and I'll keep going!
Lastly, charge a decent amount for drinks but don't just throw it together and not really care about the flavor of the drink. I asked for a Jack D that didn't have to much coke and to make sure I taste the Jack. Did the bartender really try to do anything different than measure which seemed a tad short of Jack and squirted way to much Coke in the glass? Nope
Okay, so no real entertainment, overpriced food and substandard drinks. Add in that no one really cares about the customers over their rules/regulations that I've never seen in any other casino- it adds up to just going somewhere else.
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