We would like to thank the young man who helped us with our luggage lock this past week. TSA obviously had gotten into our TSA approved lock, but jammed it when putting it back on the luggage. The men in the shop were very kind to see if they could get the lock off with some tool they might have, or perhaps a special key for this lock. When they weren't able to, they said all they could do was to cut the lock off, which we agreed to let them do. When I asked how much we owed him, he replied that there was no charge. He was VERY kind!!! Thank you for being around to help others. If I ever need anything fixed when visiting Las Vegas, I will certainly head to the THE BEST SHOE REPAIR! We hope everyone has this wonderful experience as we did with them. Love to find an honest, ethical, small business who cares about their customers. This world needs more of them once again.