You are unable to pay for copies with change here. It seems ridiculous to have to use a credit/debit card for a purchase under $1. Another option is feeding currency (in bill form) into another (self serve) machine, giving you credit toward your (self serve) task. The copier malfunctioned which required an employee to reset the machine; defeating the purpose of being self serve. AND while doing so overcharged me.
This copier malfunctioned with another customer while I was there. He too waited in line for a refund but became frustrated at the wait and walked out.
I wonder how many other customers are being overcharged.
Although I understand the value of their other services, I'll hesitate before returning for simple copies. Btw, the attitude of the employees was better than average.