Efficient and well run. They move people in and out quickly. But the pizza is nothing to write home about. It's OK NY style pizza. Those raving about it have clearly missed better places in Charlotte. Luigis stands along. Please like Librettos are a clear step above. Even Brooklyn Pizza is a bit better than this place. They deliver but a 16" pie with pepperoni is gonna run you $20 plus tip. Not an outstanding deal. They only deliver weekdays.