Returned an unworn hat here about a year ago, a few days after my out of town brother purchased it during a quick xmas visit to Phoenix. But they wouldnt apply a refund to his credit card from the receipt- said the card needed to be physically present. Pain in the ass #1.
So, they issue me this Hat Club Gift Card instead, that I really dont want. But I adjust. This isnt the power and glory of Nordstroms; just some kid working for minimum and I dont want to be an ass about it.
A little less than a year passes, I check the balance of my unused Gift Card online and the website says: "Your balance is $0.00"
Apparently, this 'club' provides customers endless opportunities to act like an ass.