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| - Went to the Big 4 dealership to meet with Michael Cybulski on a recommendation from a friend. Let me start by saying that if I hadn't ended up buying a car from the dealership, I would still highly recommend Michael to anyone looking for a vehicle.
This was the first new car I had bought. I had gone to the dealership with an idea of what I was looking for. Instead of just sending me on a test drive, Michael took a lot of time to talk with me about what I wanted from a vehicle, what I liked and disliked about my current car, how long I planned on keeping it for, vehicle features, and honestly things I hadn't really thought about all together. From there he made recommendations for me and took me through all the vehicles he had spoken about. We discussed what they would offer me, answered endless questions and only then did we go for any test drives. That initial conversation was a great eye opener for me and I found out a number of things I hadn't even thought about in regards to buying a new car as this was my first time.
After the test drives we spoke about each of the vehicles. There was no pressure and he gave me all the information I asked for and needed. We spoke about how long he had been with the dealership, why he stayed, what he liked about the cars he sold. Really got an idea of his experience and knowledge too. The car I was looking at had a great deal on and we spoke about deadlines to make an offer to make sure I would get that price if I decided to go with it, once again no pressure. Also got to speak to Michelle in in Finance in regards to options and guarentees. And again I was offered all the information I could possibly need with no pressure. She ever went as far to lay out what the process moving forward would look like should I wish to go ahead.
A few days later I called to say I was interested in the car, Michael did a search to make sure I got the colour I was looking for and appointments were booked with Michelle to finish up all the paperwork and to finalise the sale of the car. At no stage did I feel rushed and when going through the paperwork Michelle did a great job making sure I understood everything before we moved to the next step. After the paperwork, Michael and I went through all the bells and whistles on my new beauty. He has also made sure that I get in contact should I have any questions for him and that I was fully aware of the after service plan I had in place.
I am going to own my new car for a long time, and my only hope is that one day when I do look for a new vehicle I will have the same amazing experience that I had with Michael and Michelle. I highly recommend both of them!
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