Unfortunately I called this plumbing company to resolve a stopped up kitchen sink at my parents house. Big mistake, life lesson learned the hard way. Because we were misled, my parents were displaced from their home for four months, while home owners insurance investigated the damage done to the home by this company. To this day, the plumbing company is still withholding requests from home owners insurance and some work was left undone. My advice in dealing with this company. 1. Don't believe a word they say in dealing with your home owners insurance. Call your home owners insurance first before you let this company do any major work on your property! 2. Don't agree or sign off on anything until all work is done and a detailed invoice is provided in writing and not by email! 3. Don't trust them, this is a bottom line plumbing company, unscrupulous, and only interested in profit, they could care less if you're elderly and disabled and left in a home without any functional bathrooms and plumbing because of damage done by them. Get a second opinion quote before any major work is done on your home!
I will never recommend Mr. Rooter to anyone.
I completely regret ever calling them.
Corruption runs rampant with service companies in Las Vegas!! Sad reality.