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  • After the mess up with my Shih Tzu I wrote a bad review about Doggie District (you can read below). I got a response from the regional manager saying sorry and to call the location, I did just that. Tiffany was quick to answer the phone and immediately apologized for the poor service, lack of merchandise, and incorrect information. She felt bad about shaving my Shih Tzu when I only wanted sheers to go near her fur. None the less Tiffany made everything better. She told me that in fact they CAN groom pit bulls, which is awesome he hates baths and fights with me every time I bathe him (he uses his 62lbs against me and lays down lol). She said she can groom him for free to make up for the Shih Tzu and well her hair is short can't groom much :). So we made an appointment and I was expecting to pay extra for the deshedding and they did it for free which was cool and weird I feel bad it was a little much, awesome they did it but I would of had no problem paying for the extra service. Well we ended up changing to the Cheyenne location because I had a poop ton of errands to run. Groomer washed him like 3 times and well he smells like heaven. I am VERY HAPPY! He looks white again, not a nasty yellow lol. Thank you for the awesome service and extra mile. Also, thank you Tiffany for being super understanding and caring, you made everything better and I will use Doggie District in the future. All you guys rock!
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