I took a friend into this hospital and he was taken to Radiology, The Technician made him take his glasses off. My friend is severely handicapped and specifically told the tech to put the glasses on the counter. He handed the folded glasses to him. The tech FORCED the glasses into his bag that was with him with his clothes!!!! The glasses snapped in two at the nose piece!!!! This happened on (09/11/2015) They not only did not do what they were told to do by the patient, put them on the counter safely, but they broke them!!!! They then said they would put tape on them to fix them!!! He is nearly blind without them, he has no other glasses, cant wear contacts and is on Social Security!!!!! The hospital wont take responsibility!! The fact is that their employee was in possession of the glasses when they broke and did not do as they were asked and broke them!!!! Its as simple as that but no!!! No credibility according to Patty the redheaded bull who wants to say otherwise. She wont even call the patient back. Hiding behind a letter that may have been mailed to 4 different addresses. He went in with a migraine and it got worse not being able to see without his glasses so I was left no resolution other than to buy him new frames myself as his friend as he has no money of his own. Now the hospital wont reimburse either of us. He needed to be able to see. His glasses could have been repaired but the frames would have had to been sent out and been gone for 12 days. Not an option for him to not see for 12 days. I did the only thing that was an option at the time. We were later told that the hospital actually has frames and an optical department for such things and could have possibly given him a new pair of glasses if the proper Administrator was involved. But no this tough butt is having a stance that she has to control all things her way and there is no resolution...her employee was not holding glasses that did not belong to someone else and get broken in their hands. Just didnt happen. She knows all. I wouldnt want to need to deal with ethics there or health as nothing is listened to apparently. I have pictures and all of this is factual and can be verified. There is a ongoing investigation. No names are given due to Hippa laws obviously.