I am very upset and disappointed with Altered Tails and there complete lack of professionalism. My wife and I are responsible pet owners. We have two indoor/outdoor cats that have been chipped. Jerome is almost 10 and Theo is about 4 years old. There is a house at the end of our street that feeds stray cats so ferrel cats do hang out there and it is a problem. Now we have a doggy door, because we have two dogs. The cats come and go as they please. They are often found eating food at the end of the street. Today we were told that someone pickup up Jerome, thought he was a feral cat and brought him to this facility to be fixed. Altered Tails then tagged Jerome's ear and put him under anesthesia for surgery - WITHOUT my consent - and again HE HAS A CHIP and has been fixed for a decade! They figured that out after the fact. Jerome is not a young cat and the anesthesia could have killed him. Isn't it common practice when a stray or suspected ferrel car is brought in to check for a chip? I would also think before preparing for a surgery you would examine the animal and see that the animal was already fixed eliminating the need for the surgery.
What an incredible lack of professionalism that is inexcusable!