Went on a Saturday night. Made reservations for 9. Got there at 8:45. Got seated at 9:15 with no acknowledgment of our wait. The wait staff seemed frazzled. They allowed us to order and then told us all of the dishes they were out of. Two of the five things they were out of were my wife's top two choices. Would've been nice to know when they gave us the menus.
I went with a steak, which was fine, but awkward as she had to settle for chicken tenders. The grilled artichoke was on point, though. I ordered a beer. It never showed up. My wife asked for a cocktail menu. They said they didn't have one but they could make whatever.
Our waitress seemed disinterested and barely checked on us. The food server said nothing to us and gave us an icy stare. We spent $75 to have a celebration meal that we very much regretted. Next time I'll remember to spend the extra dough on Ruth's Chris or save $10 and go to Charleston's. I've never had a bad experience at either one.
Don't get me wrong, the food that they did have in stock was decent, but it wasn't worth the price once you factor in the apathetic service and the LOUD atmosphere.