My three trips here since they have opened can be summed up in two words, rude and untrained. Everytime I go to this location the staff seem extremely uninterested and treat customers like we are bothering them. They were not very welcoming when I approached to order. On top of that they seem like they have never been trained before. The food is great but don't expect any stellar service. The difference between this location and the Edgerton and Janesville locations are night and day. I love Culver's, have been to almost 10 different locations. This is is the only location i don't have great experiences at when I patronize. Lastly not that this really matters as much but the parking lot is a mess for this being a brand new location the parking lot is in terrible condition.