I just went from a distraught wreck to MASSIVE happy relief, thanks to the stellar customer service I received from Warren Jewell at the University Ave Verizon. I accidentally wiped my phone - and did it so effectively that even the expert Warren had to dig deep into his bag of tricks to restore it. He was super knowledgeable, a fabulous problem-solver, and all with incredible friendliness. He also suggested several additional ideas that will really enhance my iphone experience.
Wow, I am so appreciative of this stupendous service. Whew! Warren, you rock.