I hate to give a bad review, but our experience at this Bar Louie location was abnormally disappointing.
First off, we had a party of 8 people. We realized that seating our group may be a challenge. We offered to split into several tables to make things easier. We sat at 3 tables in the patio area. The entire place was not very crowded for a Saturday night at 10 p.m. We expected great service and planned on ordering a few rounds of drinks for our celebration.
We waited about 15 minutes before a waitress acknowledged our table. We told her we were only ordering cocktails and no food. She took our orders while looking fairly disgusted. We waited patiently enjoying the outdoor seating. 30 minutes passed. 45 minutes passed. An hour passed. Finally, I went to the bar to see if there was a problem or if they lost our order. Our waitress had not come back to our table during our wait. The bartender said they were almost ready. The waitress arrived with our drinks a few minutes later and rolled her eyes on multiple occasions as she placed the drinks in front of us. The waitress knocked into a woman's chair and failed to apologize and proceeded back inside the restaurant.
Our waitress was simply rude and had a bad attitude. She made a few other errors with drink orders and mistakes with our bills. We were patient and polite, but she didn't seem to care. We would have loved to stay for another drink, but we didn't have another hour to wait around for bad service.
All in all, we all felt that our experience was quite poor especially because we've been to other locations and had good times. I would hope that our experience was a rare one since the cocktails are delicious!