My friend and I decided to get out nails painted around 6pm on a Sunday. Elaine's happened to be the only shop near us that was open. We go in, wait an hour and finally it's our turn. We had to take turns getting our nails painted by the same lady. This took an extra hour. My gel polish change cost me $35 with no manicure. My normal shop charges $20 for French tip gel and I felt this was crazy expensive. My friend was upset that her nails were not done to the quality she expected. They were not painted fully to the cuticle. She also wanted ombre nails and was told this was not possible. Needless to say we will not be returning to pay their insane prices.