This is just a nice little day spa tucked away in a medical office suite that offers massage, and alternative therapies like energy work. I've been here 3-4 times. Every time I've been there I've had a really great experience. It's very clean, the staff are friendly and the therapists are top notch.
Vivid does a really nice job of being unlike the other day spas in the east valley.
1. There's nothing corporate or salesy about the experience. I find myself constantly irritated by the upsell, and marketing that the majority of other day spas in Gilbert and Chandler try to push on their clients. If I'm getting a massage I want to relax, not listen to your sales pitch about joining your member club etc.
2. The whole experience from reception, to service, to payment made me feel welcome. The relaxed professionalism of the staff reminds me of higher end spas I've been to around the country.
3. They offer services that are uncommon for chandler/gilbert, and this makes the day spa experience much more interesting.
I found Vivid through groupon's now-deals a few months ago, and despite being close to home I would have never known they were there. The office was confusing to get to.... there aren't any signs from the road and it's in the middle of a little complex.