Jon was very professional and helpful. I messaged him here on Yelp and he responded almost immediately and called me as requested. He was able to come through same day to re key the locks in my house in the early evening. He texted me when he was on his way and had great communication skills. He was able to tell me the price up front and his rates are very competitive (I contacted 5 locksmiths and he was the best price and one of the only ones who would tell me the price upfront). He is very kind which goes a long way. I would recommend him and will be using him again for sure.