This last visit was a 2.
The previous a 4, so I split the difference.
First visit, food and service was good.
The last was so so..
Chicken wings were Very Small and a bit chewy, and the line was so long that the guy behind us walked out! (Took forever with each customer ordering)
There was one cashier and nobody bothered opening another register.
I brought my wings home and still haven't eaten them, that was 2 days ago.
My daughter has been wanting and asking if she can have them, so I'm giving them to her as we speak.
I've found, in our experiences, that the later it is, the worse the customer service gets! But, Could have been an off day..