We had the FLECK Water Softener and K-5 Reverse Osmosis drinking water system installed today in our home. The installation technicians were Shawn and Ian. They did an excellent job in coordinating the Water Softener with the previously installed Hansen's Home Water Treatment System that the original owner had purchased for our home. Also, they informed us of the details in monitoring our system moving forward. Obviously, it's too early for us to report any results of this investment, or experience with their potential follow-up service calls, however, my previous experience with Kinetico many years ago in another State along with their Las Vegas salesperson, Jeremy, moved us to choose Kinetico as our water consultant company.