Great service! I went here for the first time and the woman working the desk was so nice! She had tried to get my dog's files sent over but they were under my mom's name (same last name). I then called and my old vet was rude to me when I asked so they were likely rude to her. She was nothing but nice and professional! The vet tech and vet were also great. My dog was trembling and hiding from them (not their fault he is afraid of the world) and they were patient and through. The vet tech was also really good at explaining the healthcare options without pressuring me to get anything done that I didn't want to do.