I used to love Red Robin so much! Haven't been in about 3 years and wasn't impressed tonight. They got our order wrong and my sons burger was still pink...ordered well done. We also had to request a refill on our waters twice. It's Super Bowl Sunday so not a busy night. So not sure if this is something that happens all the time but if I do decide to go back to Red Robin it will be a different location. Even though I can walk to this location from my home.
Update: came back to RR tonight for my sons bday and still so unimpressed. Food was good but got stale fries and the service was horrible. Tonight we had Kayla. Won't be back regardless if my kids beg or not.