Went in for prepurchase auto inspection. I told person that was helping me at the counter that I wasn't really confident with the job, because they missed reporting two lights that were out and I did not see them conduct a thorough job, including putting the car on the lift. I acknowledged that it was possible I didn't see them do it, because I was inside for the first 10-15 minutes. He said "okay" and walked away.
At least two stars because they replaced the two burnt-out lights for free and the technician apologized and admitted it should have been addressed during the initial inspection.
Update:
Upgraded from two stars to three stars. Manager agreed to conduct second inspection for free, of which was much more thorough. Manager went through the vehicle discrepancies with me, personally. I made sure to watch the entire process, this time. Still, I did not see the lights get checked.