My bf and I go to this east coast ALL the time. This time I ordered a veggie patty but instead was served turkey. I didn't realize it was turkey because of the amount of toppings on it. I ate the whole sandwich and got the bill to notice it was a turkey burger. Asked for confirmation and the waitress said she would ask what I was served then the manager came out and said he remembered her telling him it was changed to veggie. Yeah right then why didn't she recall that. Have been a vegetarian for a long time and completely hurt by this situation. If I could give this review 0 stars I would. they did refund the sandwich which was fine but they should have waitresses write down the order instead of memorizing it. would have saved a lot of grief for me. will not be going there again.