We went here for a friend's birthday. I worked with Allen (owner) and one of the other employees to figure out logistics a little more than a week in advance. They prefer being contacted by email (info on website). They were very nice, very responsive and even personalized our room by incorporating the info about the birthday man. It was a group of 7 people in their mid 20s and everyone had a ball!!! We all can't wait to go back. They currently have two rooms - Pirate and Cell but they're working on 3 others. I'm hoping to go back for their Halloween room. The course (we did the Cell) is well designed, the puzzles are challenging yet do-able and the best part is there's enough to do that every team member can contribute! You have 60 min to "escape" your room using the clues and puzzles provided in their maze. I wouldn't go to these rooms with kids aged under 13 (at the earliest) since it does require some thinking. Pricing is about $28/person but you can always ask about a group discount if you know there'll be a certain amount of people.
My only con would be that they haven't figured out a way to prevent others booking a room when it is a private event. Some of the other escape rooms will list that date and time booking as "Private" so that others that aren't part of the party don't book by mistake. Allen was fantastic about calling the other people and having them change their reservation but I felt bad that it had to be done in the first place so I hope they'll figure that out soon. Awesome people though and I am really excited about this venture!